Shipping Policy

Please note orders placed after 9pm on 21st December 2017 will be dispatched on 3rd January 2018.

Flat rate $5.00 shipping within New Zealand (excluding rural delivery).

FREE shipping when you spend $100 or more.

Estimated delivery is usually 2-3 working days for North Island addresses and 3-4 working days for South Island addresses.  Parcels will be dispatched on Monday, Wednesday and Friday only for orders place up to 9pm the previous evening.  Please also note that deliveries may be delayed over busy holiday periods.

All parcels within NZ are sent tracked via PostHaste or Castle Parcels.  In some areas delivery is contracted out to another courier company.  If your parcel hasn’t arrived within the timeframes listed please let us know so we can investigate.

Rural Delivery

Flat rate $9.00 within New Zealand or FREE shipping when you spend $100 or more.  Please note that if the rural delivery rate is not selected we reserve the right to dispatch your items with the NZ Post ParcelPost service rather than via courier.

Australia

Flat rate NZ$30 shipping to Australia.  Estimated delivery is 3-7 working days.

We do not charge GST on items shipped outside New Zealand.  Item prices will be adjusted accordingly once your delivery address has been entered during checkout.

Other Countries

Please contact us for shipping costs to countries other than New Zealand and Australia.